Phone system is down
Our phone system is currently down, however we are attempting to route calls to our after-hours service. Your contact information will be noted and emailed to the Customer Service Department once we are able to complete the routing process. Representatives will return all calls. Customers can also email customer service at firstname.lastname@example.org.
We apologize for the inconvenience and are diligently working on a solution.
Thank you for your patience and understanding.
*****Payments By Phone*****
If you wish to make an automated payment, please call
BJWSA is committed to your health and safety
BJWSA publishes FY 2015 Comprehensive Annual Financial Report
See the report here.
BJWSA protects, restores Great Swamp
Bluffton Today featured the Great Swamp, which is an environmental project developed by BJWSA to restore and protect more than 1,000 acres of swamp land in the Hardeeville area near U.S. 278. Read the full article.
BJWSA responds to wastewater release
Okatie, South Carolina – November 6, 2015 – Beaufort-Jasper Water & Sewer Authority (BJWSA) reports that an estimated greater than 5000 gallons of wastewater was released into the head water of the Battery Creek behind Beaufort Plaza November 6, 2015. The release occurred because of construction damage to a pipeline.
BJWSA crews responded to the release; took appropriate cleanup/repair action to mitigate the effects of the release and collected bacteriological water samples from the creek. The sample results will be available in 24 hours. Signs have been posted in the area to inform the public about the release and will remain until normal sample results are obtained.
BJWSA has notified the SC Department of Health and Environmental Control (SCDHEC), and is working in conjunction with SCDHEC to mitigate any effects caused by the release.
SCDHEC is evaluating the effects of the release on the shellfish harvesting areas located in the area of the release and will issue advisories if needed.
BJWSA has a well-trained and experienced field operations crew to monitor our wastewater collection system. These crews maintain the sewer lines to ensure the safe daily delivery of an average of 6.5 million gallons of wastewater to eight area wastewater treatment facilities for treatment and disposal.
If you see or suspect any type of spill from the sewer collection system, please contact BJWSA at 987-9200.
For more information, please visit www.bjwsa.org or call 987-9213.
Ed Saxon spotlighted in the Island News
To check out the article on our General Manager, Ed Saxon, click the link below:
BJWSA and Hilton Head PSD to conduct treatment on water lines
OKATIE and HILTON HEAD ISLAND, S.C. (October 13, 2015) – Beaufort-Jasper Water and Sewer Authority (BJWSA) and Hilton Head Public Service District (PSD) will temporarily change the drinking water treatment method and flush water lines throughout their service areas between October 23 and November 6. The change is part of the routine maintenance program for both utilities’ water distribution systems. There will be no interruption in service as a result of the work. Customers can use their water as normal.
Customers may notice a slight chlorine taste or odor in the tap water during this period. Customers in some areas may notice brief discoloration in the tap water as a result of lines being flushed. If water appears discolored, customers should run cold water for a few minutes. If discoloration persists, BJWSA customers can call (843) 987-9200 and Hilton Head PSD customers can call (843) 681-5525 for customer service.
Customers who are especially sensitive to the taste and odor of chlorine can keep an open container of drinking water in their refrigerator. This will reduce the chlorine taste. Water stored in refrigerated containers should be changed weekly.
New Chip Credit Cards?
Banks are replacing current credit cards with the new technology chip cards. If you have received one recently, and if your payment with BJWSA is on automatic draft with your credit card, please call 843-987-9200 to update your information. If the original card is discontinued by your card issuer, it is imperative we receive the new card information to avoid a possible failure of auto-draft.
Our annual Water Quality Report is available
Your drinking water, treated and delivered by Beaufort-Jasper Water and Sewer Authority (BJWSA) in 2014, consistently met or surpassed all water quality standards and inspections from both the U.S. Environmental Protection Agency (EPA) and the South Carolina Department of Health and Environmental Control (SCDHEC). See the complete report here.